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#VISITBALLARAT

Accessibility

Accessibility

Ballarat attractions, restaurants and accommodation providers are becoming more and more equipped to cater for people with disabilities and their carers.

Before deciding where to stay, we recommend you contact the business and discuss your special needs and their level of access.

Our main city is wheelchair aware with kerb and footpath standards in main commercial areas allowing ease of use.

Public amenities

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Town Hall - Visitor Information Centre & Changing Places Restroom

The Visitor Information Centre is located to the rear of Town Hall. -It has an adult change room with full service hoist and a non peninsula toilet. -Parking is available off Bath Lane. -These facilities are accessed after hours by an MLAK key and are across Sturt St from the main dining precinct. -The Visitors Centre can be accessed from the rear of Town Hall through self opening doors and is well laid out with easy access to brochures and staff. -The Town Hall has a self guided tour via a downloadable app and QR Codes. -Access to the upper level is via a lift in the foyer

225 Sturt St BallaratMore information
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Ballarat Train Station

The train station has easy access from the bus exchange and from the drop off points. -The bus exchange has full TGSI’s leading to the main platform and into the ticket office. -The ticket and information windows are equipped with hearing loops & communication cards. -The accessible toilet has been recently upgraded to new standards. The existing toilet height, handrails and basin are compliant. -The access to the second platform is via the pedestrian crossing over the rail tracks in Lydiard St.

Lydiard St, Ballarat

Accommodation

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The George Hotel

George Hotel - Accessible entry to the hotel is via The Lane. -The hotel has one accessible room with a queen and single bed. Both beds provide under bed clearance for a patient hoist. -The room also has a roll in shower and a fixed shower seat.

27 Lydiard Street North, BallaratMore information
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The Heritage on Lydiard

The Heritage Hotel - Has one room with a queen bed. -100 mm clearance under the bed is provided and the room has a roll in shower and a fixed shower seat. -There is a lounge area and a writing desk that provides knee clearance. - Power points can be difficult so bringing a desktop board is recommended.

15 Lydiard Street North, Ballarat CentralMore information
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BIG4 NRMA Ballarat Holiday Park

-The park has two fully self contained accessible family cabins. -They have a full roll-in shower / wet room. -Wide doorways give access to the master bedroom and the bunk bedroom, - The units cater for up to 6 people. -A large parking bay is provided next to the cabins. The bays are long and will accommodate a rear loading van or a car and trailer. -There is also an accessible bathroom provided in the main amenities block. -The site is flat with asphalt pathways throughout.

108 Clayton Street, BallaratMore information
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Ballarat Primavera

-This property can be rented as a whole building or by an individual rooms. - The house consists of 4 spacious rooms each with an ensuite. - There is a purpose built bathroom for guests with a disability that consists of an accessible toilet with handrails and the side, back and a padded backrest. -The bathroom is large with ample wheelchair space. -The handbasin has a level mixer tap and clear space below it. -The shower is equipped with a fold down shower seat and an easy to reach lever mixer tap. - The bathroom is accessible from the main hall or the bedroom. -It can be used as an ensuite or a communal bathroom for the whole house. -This feature makes the house suitable for a group of disabled guests with a common bathroom. - The additional three bedrooms are all very spacious and all have large bathrooms. -They are not equipped with toilet bars or shower chairs, but may be suitable for some people with a disability. -The house does have 3 portable shower chairs that are available on request. - The living areas are large and consist of a kitchen / dining area, lounge and a second dining area. - There is also an indoor lap pool (not fully accessible), gymnasium, lock up garage and an outdoor dining area. - The property provides direct access to the Yarrowee Trail and the Visitor Information Centre has a trailrider which can be borrowed for the duration of a stay.

213 Daylesford Road, Brown HillMore information
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The Provincial Hotel

-This iconic hotel contains two x two bedroom accessible apartments. - Each apartment features two bedrooms with separate living areas, a kitchen and dining area. - The bathrooms are generously sized with luxury amenities. -The master bedroom features a deluxe King sized bed with an oversized ensuite and the second bedroom features deluxe twin beds. -The main bathroom is fully accessible with a roll in shower, generous fold down shower chair and easy to reach controls. - It has a fully accessible toilet with handrails & backrest. - The room also has a full sized spa bath.

121 Lydiard Street North, Ballarat CentralMore information
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Cave Hill Creek

-Cave Hill Creek is a group accommodation facility that can host up to 140 people. -The main buildings are all wheelchair accessible with large level entry doors. -At The Lake View Lodge building the ensuite rooms all have single beds that allow for a wheelchair transfer. -There is a communal accessible toilet that services the lodge. -The glamping village has one tent with full ramped access. -The bedding configuration can be changed to suit customer needs. -The glamping village is serviced by an amenities block adjacent to the accessible tent. -The amenities bloack has a full wet room / roll in shower with a large fold down seat and detachable shower rose. -This property is geared to groups and camps with a variety of outdoor experiences. It has tailored those experiences to cater for people with a disability inc climbing, bushwalking with a trailrider, canoeing and team-building experiences. -Programs are tailored to the groups needs with equipment brought in to suit the group.

110 The Glut Road, RaglanMore information
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Sovereign Hill Hotel

-The Sovereign Hill Hotel sits on the same site as Sovereign Hill with an entrance off Magpie St. -There is a designated disabled parking space at reception. -A brick path / ramp leads to reception. -The hotel restaurant is behind the reception counter which has a lower height bench with knee clearance at the side. -There is an accessible toilet off the servery. -Disabled parking is available outside the accommodation wing. -The hotel has two accessible units with full roll in shower. - There is a third unit with the same facilities but it also has an adjoining room for a carer or family member. -The toilets have side and rear rails with a padded backrest. Each unit has a private outdoor deck with ramped access. -Rmaped brick pathways give access to the full hotel site. -The easiest access to the Sovereign Hill Museum site is gained by driving down to the main entry and parking in the disabled bays provided.

Magpie St BallaratMore information
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RACV Goldfields

-RACV Goldfields is located in Creswick. -6 designated disabled parking spaces located either side of the main entry. -The entry is flat and wide with a spacious foyer & reception desk on the left hand side. There is an accessible toilet located off the main reception area. -5 accessible rooms that all adjoin a standard room making the resort suitable for families or travellers with a disability bringing carer support. -Each accessible room has a queen bed and two single beds increasing the range of options. - The combination of rooms makes this resort suitable for teams or large groups. -The bathrooms have a full roll in shower / toilet area with side bars and a bath. The rooms have a balcony with ramps over the sliding door sill. -The public spaces are all open and easy to navigate. The main dining room has ramped access next to the window. -The resort has full conference facilities with another accessible toilet in the conference wing. -Hearing loops can be provided as part of a conference package. -The resort has a small pool. There is no lift access into the water however there is stepped access into the shallow section and then into the main pool. -The resort adjoins a network of off road cycle trails. There is a fully lockable bike storage area that has ample room for the storage of handcycles. The resort also provides trailer storage.

1500 Midland Highway, CreswickMore information
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Sovereign Park Motor Inn

-This property has one fully accessible room. - The room configuration is a queen bed and a single bed. -The bathroom is a full wet room. -The shower has a removable shower rose, grab rails and portable shower chair. -The toilet has a side grab rail. - Parking is available outside the unit with a short but steep ramp up the curb. -Entry to the unit is level. - There are steps into reception so guests should call on arrival and paperwork will be bought out. -The accessible entry into the restaurant is at the far end of the building off the public car park. -There is a ramp to self opening double doors to give access to the bar and restaurant. -An accessible toilet facility is located in the main dining room. -The hotel has three conference rooms - 2 of which are fully accessible. There is an accessible toilet adjacent to the conference facility.

223 Main Road, Golden PointMore information
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Bell Tower Inn

-The Bell Tower in has two accessible rooms. -Each room contains a queen & a single bed. -Bathrooms have handrails near the toilet and shower -Showers are walk in and shower chairs are available -Ramps are available into the rooms, reception area and restaurant. -Parking is available in front of the rooms

1845 Sturt Street, AlfredtonMore information

Attractions

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Art Gallery of Ballarat

- Level entry from Lydiard St via self opening doors. An accessible toilet is located on the ground floor. A small elevator services the two levels Large power wheelchairs & mobility scooters may require the service elevator to gain access to the second level. All spaces are large & easy to navigate.

40 Lydiard Street North, BallaratMore information
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Ballarat Wildlife Park

- The park has designated disabled parking spaces to the left of the main entry. The car park is gravel & a sealed park leads to the ticket box. The path to the right (after entry) is gently sloping to the Koala Observation area. The boardwalks provide excellent viewing & photo opportunities. The pathway beyond the koala area is steeper and is best accessed via the lower ramp. All exhibits provide good viewing over low walls, transparent fencing or glass panels. The lower entry to the reptile house gives access to the crocodile viewing area. The accessible toilet is located behind the cafe in the reptile house. It contains a left hand transfer toilet with side & rear bars. There is also a baby change table and basin with a lever mixer tap. The cafe area (in the entry building) is accessed by a wooden ramp. The door swings out and can be difficult to open while remaining on the platform. There is ample room in the cafe and a choice of seating.

250 Fussell St, Ballarat EastMore information
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Sovereign Hill

Disabled parking bays are provided in front of the main building. Entry to the main building and ticket office is via a ramp in the front of the building Road and pathways through the site are gravel. The surface is fine with aggregate of less than 13mm and is hard packed. All the paths are step free Main St is a gentle slope until the red brick chimney at the mine tour office where the slope increases. On the edges of Main St are bluestone gutters. A boardwalk is in front of the shops on both sides of the road. Wooden bridges give access to the boardwalk between each set of steps. Most of the museum shops have wide level doorways allowing access. Accessible toilets are located: Behind the photographic studio In the United States Hotel Next to the Fire Brigade Next to the Main Theatre in the entrance building At the cafe. Full accessibility information including Auslan, Social Scripts & a downloadable PDF map: https://www.sovereignhill.com.au/visit/what-s-on/accessibility-at-sovereign-hill/

Bradshaw St, BallaratMore information
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Kryal Castle

In front of The Castle are 2 designated disabled parking bays. To the right of the bays is the main entrance. This entry is only suitable for ambulant visitors To the left beyond the car park wall, are double gates that give level access to the grounds, however, these are only available on request or by appointment. Once inside the grounds the surface is paved stone throughout. The surface is relatively smooth making it navigable by wheelchair users or visitors using mobility devices. All buildings & exhibits have wide level doorways with good manoeuvering internally. One exception is the story of Kryal room which has a 150mm step The tournament arena has good accessible viewing around the perimeter. Ramps are available to The Ale House & The Village Shop. The Tower, Wizards Workroom and The Dungeon are all multi level buildings with only the ground floor of each building being accessible. The Abbey Tavern function centre has level entry and wheelchair access to the dance floor.

121 Forbes Rd WarrenheipMore information
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Creswick Woollen Mills

The entire mill building area is a flat concrete floor All of the corridors are wide and easy to navigate. Fonts on displays are large and easy to read. All displays are positioned at 1 metre or less Broad mesh fencing gives a good view of the equipment regardless of eye height. The retail area is well laid out with multiple level displays. There is an accesible toilet with side & rear grab rails and a padded backrest is located off the main entrance. The animal feeding area has ramp access to allow visitors the opportunity to interact with the animals

Railway Parade, CreswickMore information
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The Eureka Centre

The Eureka Centre has designated accessible parking in the main car park opposite the centre. A gently sloping concrete path leads to the centre. Entry to the foyer is through a wide self opening door. A ramp leads to the lower level exhibition space The upper level of the 140 seat theatre is accessible from the upper level opposite reception. Inside there is a large area for wheelchair users. The lower level is also accessible and four seats at either side of the theatre in the front row are removable to allow for wheelchair seating. The theatre is also equipped with hearing augmentation. The displays and cafe have good circulation space. There is an accessible toilet on the upper level opposite reception. It has side and rear grab rails and a padded back rest.

102 Stawell Street SouthMore information
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Ballarat Botanical Gardens

-The Botanical Gardens are situated opposite Lake Wendouree. - There is disabled parking at both ends of the garden. The parking bays at the Nursery Dve end have an extended area behind them making them suitable for rear loading vans. -The terrain is flat making it easily accessible to wheelchair & mobility device users as well as slow walkers. -The surface of the paths through the gardens are either asphalt or fine, hard packed red gravel. -Seating is provided at regular intervals throughout the garden as are wheelchair drinking fountains. Accessible toilets are provided at both ends of the garden adjacent to the disabled parking areas.

114 Gillies Street North, Lake WendoureeMore information
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Victoria Park Inclusive Playspace

-This playspace was created by The City of Ballarat & the Touched by Olivia Foundation in 2016. -The site features sealed pathways throughout, ramps to play equipment, a variety of activities for all abilities including a large range of play panels for children with cognitive abilities. -The playground includes both accessible toilets and a full ‘Changing Places’ adult changing room with a full service hoist. -The picnic facilities include accessible picnic facilities throughout and accessible drinking fountains.

Newington, VIC 3350More information

Dining venues

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The Lane Cafe

-The floor is tile and polished concrete. -Public areas are all accessible with one accessible toilet located on the ground floor. -The bar and main dining areas are spacious & easy to move around with a variety of seating options

Part of The George Hotel Lydiard St, BallaratMore information
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Hydrant Food Hall

-The front door is eletronically operated with push buttons inside and outside the building -The cafe has a new fully accessible bathroom with left hand transfer, side and rear handrails and a padded backrest. -The handbasin has a lever mixer tap. - Access to the cafe along McKenzie St is difficult due to the pathway. The approach is narrow with clearance between the power poles and walls being 810mm. -The roadway to the sidewalk requires negotiation of a bluestone curb.

3 McKenzie St BallaratMore information
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Fika Cafe

-A cafe specialising in Australian cuisine and coffee. - The entrance is level and wide. -There is ample room to access the counter & a choice of seating. -There is no accessible bathroom at this venue.

36A Doveton Street North, Ballarat CentralMore information
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Lake View Hotel

-Entry is through the wide main door. -Both the bar and bistro are spacious and provide room to move easily. - All tables have movable chairs -There is an accessible toilet facility with side & rear handrails and a padded backrest. -Alfresco dining is available on the footpath overlooking the lake.

22 Wendouree Parade, Lake WendoureeMore information
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The Boatshed Restaurant

-The Boatshed is located over the water of Lake Wendouree. -Both internal and outside dining areas are open with ample room. -The table & chairs in both locations are accessible for wheelchair users and people using mobility devices. -Toilet facilities are limited with a male & female non-accessible facility

27 Wendouree Parade, Lake WendoureeMore information
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Ballarat Yacht Club

-Two disabled parking bays are available in the front of the club and access from a short, level path. -An accessible toilet is available on the outside of the building. There is a combined toilet & accessible shower with a fold down seat just off the entry foyer of the building. -The interior has a full bar and dining with space to negotiate the full length. -There is an outside area and access is through wide double doors with level entry. -Chairs are movable allowing a choice of dining options.

Wendouree Parade, Lake WendoureeMore information
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Cafe Sidra

-The cafe entry is through a large door with level entry from the footpath. -Internally the cafe is spacious with a large choice of seating areas including the back veranda. -The cafe’s lower garden / function area is accessible from a gate at the side of the cafe. -The surface in the garden is fine, hard packed gravel. -An accessible toilet is available off the veranda.

321 High Street, LearmonthMore information
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Lola Restaurant at The Provincial

-Lola @The Provincial is open everyday for breakfast, lunch and dinner. -The layout allows for easy access and a wide choice of seating locations.

121 Lydiard Street North, Ballarat CentralMore information
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Golden City Hotel

-The hotel has a bar, bistro and function area. -There is level access via Sturt & Dawson Sts. -All areas are well laid out with easy access and a wide choice of seating. -Chairs are easily removed to suit wheelchair patrons. -There is an accessible toilet off the bistro area with side and rear handrails, level basin tap & a baby change table. - The outside dining area has open ended tables suiting wheelchair patrons. -The first floor function venue is not accessible.

427 Sturt Street, BallaratMore information
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Craigs Royal Hotel

-The hotel has 3 main dining areas -The Larder, the bistro and The Wine Bar - as well as a lounge and gaming room. -The hotel is equipped with a lift to service the first and second floors. -The lounge and gallery have a tiled floor -The tables and chairs are all movable giving options for wheelchair patrons. -Craigs Wine Bar has a short nap carpet floor and the tables & chairs are movable. -There is an accessible toilet in the gaming room which services all venues in the hotel.

10 Lydiard Street South, BallaratMore information
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The Western Hotel

-The venue is a traditional bar, a sports bar, undercover pavilion area with an open fire and a bistro. -The layout is open with easily movable chairs with a wide range of seating options. -An accessible toilet is available and there is an accessible car park located in a private parking area at the rear of the hotel.

1221 Sturt St BallaratMore information
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The Hop Temple

-The Hop Temple is a craft beer and food hall -The design is open and it can be entered either through the side door or, when open, large double doors that open directly onto the lane. -An accessible toilet is located on the side wall with side and rear bars and a padded backrest.

24-28 Armstrong Street North, BallaratMore information
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Zambrero

-The restaurant is open plan with ample room for people using wheelchairs or mobility devices. -There are large gaps between the tables making it an ideal location for parents with prams. -At the rear of the restaurant is an accessible toilet with side & rear rails and a backrest.

22 Armstrong St Nth, Ballarat Central
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Saigon Allee

-It is an open design with a large door, level street entry & a spacious interior. -Seating is moveable providing a choice of seating options. -There is no accessible toilet available at this venue.

30 Armstrong St, Ballarat Central
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The Forge Pizzeria & Housey Housey

-The Forge is a traditional pizzeria and is accessed through a wide level door. -The interior is spacious allowing for easy navigation The furniture is also movable allowing flexible seating allocation. -There is also curbside dining space with level access and movable furniture -The restaurant has an accessible toilet with side and rear handrails. The hand basin has a level mixer tap and a sloping mirror. - The Housey Housey function space is accessed via a large doorway from Armstrong St or via The Forge. -The space is open with furniture arranged as required. -The integrated sound and lighting system allows control of sound and light by zone and provides a hearing loop. - The accessible bathroom is shared with The Forge

14 Armstrong Street North, Ballarat CentralMore information

Shopping and entertainment

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Stockland Wendouree

Stockland Wendouree Norman Street & Gillies Street, Wendouree - Single level Shopping Centre - Wide level access at all stores - Disabled parking close to entrances - Accessible toilets, parent’s room and sensory quiet room are available - Adult change room with a full area hoist and the toilet is a left-hand transfer against the wall - Motorized scooters and wheelchairs are available at no cost from Centre Management - Centre website contains full accessibility information

Norman Street & Gillies Street, Wendouree More information
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Bridge Mall

- Central Square is a three level shopping centre - Key entrances to the centre are via Myer on Sturt St, via Target on Doveton St and via a long, sloping ramp in Armstrong St. - The centre has escalators and lifts to access each level. - An accessible toilet is available on the ground floor

Bridge Mall Central BallaratMore information
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Regent Cinemas

Full wheelchair access throughout & designated wheelchair positions in each cinema. All levels are serviced via a elevator inc Gold Class. The accessible toilet is located on the ground floor. It has side & rear handrails and a padded backrest Open Captions are available Lights Up and Sound down - Sensory Friendly films Cry Baby Sessions - For parents with newborns, These are run with the lights up and lowered sound. Information in on the cinema website https://www.regentballarat.com.au/events-experience/

49 Lydiard St N, BallaratMore information
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Ballarat Aquatic & Lifestyle Centre

Disabled parking at the front and side of building 50 mtr, 25 mtr, multipurpose with ramped entry. The children’s pool has zero gradient entry. A portable hoist is available for use at any pool. 3 pool wheelchairs are available, 4 accessible toilet and shower facilities & a full adult changing facility with table and ceiling hoist. The cafe has full ramped access.

Prince of Wales Recreation Reserve, Gillies Street North, Lake Gardens More information
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Mars Stadium

- Mars Stadium adjoins the North Ballarat Sports Club -Designated disabled parking is available in the sports club car park. -There are a variety of seating options available to patrons with a disability. -In front of the sports club is a raised section that caters for wheelchair patrons and single accompanying guest. -These seats are elevated and access is gained either through the sports club and a ramp immediately to the right inside the gate. -Accessible toilets are available inside the gate and within the sports club. The portable Marveloo adult changing facility will be located inside the gate to service the stadiums major events -On the Eastern side of the ground, in front of a grass hill, is a series of ground level designed accessible seating locations. They are located between groups of four fixed seats and would suit family or groups. -The new Western stand has a series of designated disability seating locations that are raised with ramp access. Each location has two companion seats. -Disabled toilet facilities are available at the Western stand.

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Overwrought Gallery

- Overwrought Gallery is located on the Midland Highway in Blampied -Entry to the property is through a wide doorway. -The shop is well laid out with clear space throughout. -The outdoor garden is flat with fine hard packed crushed rock pathways. -There is clear space between all the exhibits. -There is a picnic table on the terrace outside the showroom and in the garden with one open side allowing wheelchair users to sit forward facing at the tables. -There is a toilet facility with a wide doorway and wide internal space. -The toilet seat is 38cms high and there are no handrails. -The toilet is a peninsula type.

More information

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Ballarat Information Centre Address: Ballarat Town Hall, 225 Sturt St, Ballarat Opening hours: 8.30am-5pm weekdays and 10am-4pm weekends and public holidays (except Christmas Day) Phone:...

#VISITBALLARAT

Information Centre

Town Hall

225 Sturt Street
Ballarat VIC 3350

1800 44 66 33 | Email us

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The City of Ballarat acknowledges the Traditional Custodians of the land we live and work on, the Wadawurrung and Dja Dja Wurrung People, and recognises their continuing connection to the land and waterways. We pay our respects to their Elders past, present and emerging and extend this to all Aboriginal and Torres Strait Islander People.

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